Privacy policy

Controller: Codext GmbH, Frankenstraße 10, 74549 Wolpertshausen, Germany, kontakt@codext.de.

What we collect and why

• Order data (name, email, shipping address, items): to make and deliver your order and to answer your questions.
• Your pet photos: only to create your portrait. We store them privately and delete them 90 days after your order is complete.
• Payment: handled in the secure Shopify checkout. We never see or store your card number.
• Visit statistics: our shop runs on Shopify, which records the pages viewed and the campaign link you came from.

Who processes data for us

• Shopify (online shop, checkout, payments and order emails), Printful (printing and shipping of physical items, receives your name, address and the print file), Cloudflare (email delivery and network), Hetzner (server hosting in Germany).
• Our image processing provider (Google) receives your pet photo to create the portrait. We do not send your name or address to them.

Cookies

We do not use tracking or advertising cookies. Shopify sets the cookies the cart and checkout need.

Your rights

You can ask us at any time what we store about you, and ask us to correct or delete it. Write to kontakt@codext.de. California residents: we do not sell or share personal information.

Last updated October 19, 2026